Shipping policy

Thank you for shopping with us. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is received.
  • Orders are processed Monday through Friday, excluding holidays.
  • Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Times

Because we work with trusted third-party suppliers and manufacturers, shipping times may vary depending on the product and destination.

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–20 business days
  • International: 10–30 business days

Please note that these are estimates and are not guaranteed.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers, and items may arrive on different days.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated during a promotion offering free shipping.

Tracking Your Order

Tracking information will be emailed to you as soon as it becomes available. Please allow up to 72 hours for tracking updates after your shipment has been dispatched.

Delays

Occasionally, shipping may be delayed due to weather, customs processing, carrier issues, or high order volumes. While we work closely with our suppliers and shipping partners, we are not responsible for delays once a package has been handed over to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier and supplier to help resolve the issue.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you and will respond as quickly as possible.